FOCUS Adventure

Personal Data Protection Policy

  1. Introduction
    2.

    At FOCUS Adventure Pte Ltd ("we," "us," or "our"), we are committed to protecting the personal data of our customers, partners, and other stakeholders in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy outlines how we collect, use, disclose, and protect personal data.

  2. Personal Data Collection
    3.

    We collect personal data to provide our services, improve our offerings, and communicate with our customers. The types of personal data we collect include but are not limited to:

    • Name
    • Address
    • Mobile number
    • Email address
  3. Purpose of Data Collection
    4.

    We collect and use personal data for the following purposes:

    • Processing and fulfilling orders for photo products
    • Delivering products to the provided address
    • Sending order confirmations and updates
    • Responding to inquiries and providing customer support
    • Conducting marketing and promotional activities (with consent)
  4. Consent
    5.

    By providing us with your personal data, you consent to our collection, use, and disclosure of your personal data for the purposes stated in this policy. If you provide us with personal data about another person, you confirm that they have consented to you providing us with their information.

  5. Data Use and Disclosure
    6.

    We will only use and disclose personal data for the purposes for which it was collected, or as required by law. We may disclose personal data to:

    • Third-party service providers for order fulfillment and delivery
    • Legal and regulatory authorities as required by law
  6. Data Security
    7.

    We are committed to ensuring the security of your personal data. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

    • Secure storage solutions
    • Restricted access controls
    • Data encryption
  7. Data Retention
    8.

    We will retain your personal data for over two years from the date of collection, or as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once personal data is no longer needed, we will take reasonable steps to securely delete or destroy it.

  8. Access and Correction
    9.

    You have the right to request access to and correction of your personal data held by us. To make such a request, please contact our Data Protection Officer (DPO) using the contact details provided below.

  9. Data Protection Officer
    10.

    If you have any questions or concerns about our personal data protection practices or wish to make a request, please contact our Data Protection Officer at:

    Sasi KUMAR
    dpo@FOCUSAdventure.com
    (+65) 6278 6560
    1 Larkhill Road, Sentosa, Singapore 099394

  10. Updates to this Policy
    11.

    We may update this policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

  11. Governing Law
    12.

    This policy is governed by the laws of Singapore. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Singapore.

Effective Date: 18 July 2024